I will notify you once I've received and inspected your return will let you know if the refund was approved. If approved, you will be automatically refunded to your original payment method. Please remember, it can take several days for your bank or credit card company to process and post the refund.

Sorry, no cancellations. In order to minimize wait time, I put prints into production and reserve framing services immediately upon receiving your order. Sorry, no exchanges.

Please inspect your order upon receipt immediately and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right. To report damage, please share photos of the damage (at karen@karenlippowiths.com), along with the exterior and interior view of the packaging that the artwork arrived in. Damages must be reported within 3 business days of receipt for eligible claim.

I offer a 30-day return policy for unframed prints, which means you have 30 days from the date you receive your print to request return. To be eligible for a return, your item must be in perfect condition and returned in the original packaging. To start a return, you can contact me at karen@karenlippowiths.com. If your return is accepted, I’ll send you a return shipping label with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

This fine art print meets museum archival standards. It will not fade or discolor for at least 100 years, given that you preserve it using only acid-free mounting and framing materials and do not expose the artwork to direct sunlight. If you observe any fading under these proper display conditions, just contact me. I will gladly send you a replacement print at no charge to you. 

Print quality guarantee is valid with documented archival preservation (acid-free / lignin-free mats, proper UV protective glazing, dust cover framing) within 60 days of receipt of print.

I offer 30-day money-back guarantee for all pints. I'm sure you will love your print. I've never had any returns. However, if it turns out that for whatever reason it's not a fit, just send it back. I will refund your entire purchase, including purchase and USPS Ground return shipping. Returned prints must be in perfect, resellable condition and must be sent back in original packaging for safe return.

USA – UPS Ground (2-4 business days) included with purchase at no cost.

International – FedEx International Priority (2-4 business days). Price calculated at checkout (depending on your location, $20-$35 USD).

All shipments are tracked. Once your order is shipped, I will contact you with with tracking information. 

As a general rule, the finished size of your artwork (including mat and frame) should span a little more than half the width of the wall on which it sits. I strongly recommend placing only one or as few pieces as needed on any wall as larger pieces create visual impact.  I print artwork in standard 2:3 full-frame ratio to display the entire, uncropped, image. When you purchase a print with a different aspect ratio (e.g., 11x14, 16x20, etc.), I will crop the image for the best presentation.

Print quality guarantee is valid with documented archival preservation (acid-free / lignin-free mats, proper UV protective glazing, dust cover framing) within 60 days of receipt of print.  Prints include ½" white border for clean handling and easy framing. The border does not alter the total overall size of the finished print. Please be sure to take this into account when purchasing mats and frames. Please note that fine art prints are more sensitive than photographic paper to fingerprints and CANNOT get wet as the ink will blur and run. Prints should be displayed away from direct sunlight and cleaned with dry, cotton cloth only.

My fine art prints are produced using the giclée print method. French for "sprayed ink," giclée provides exceptional archival preservation and vibrant dynamic range, rivaling silver-halide and gelatin processes typically found in museums and fine galleries worldwide. These inks in combination with the highest quality cotton paper guarantee outstanding color reproduction, smooth gradations and fantastic details both in the shadows and in the lights.

Printing through my commercial fine art printer takes approximately 7-10 business days and a bit longer during the holidays. Once I have tracking information for your shipment, I will be in touch to let you know its on its way.  If you need prints produced and shipped faster, please contact me before making your order so I can do my best to help.

I print on luxurious, 100% cotton museum quality archival matte paper – Hahnemühle 100% α-cellulose Torchon paper.  The paper is 285 gsm, 92% whiteness, acid-free, lignin-free, and pH balanced. Hahnemühle is the industry leading standard for fine art printing. Torchon cotton paper is a particularly good choice for exceptional dynamic range, featuring rich, detailed blacks and shadows, soft graduated color transitions, and bright highlights and whites. It is highly tactile and velvety smooth, with a fully non-reflective calcium carbonite buffered finish. It has a smooth, delicately textured warm tone surface, and great tactile qualities – it feels wonderfully soft in your hands. Photographs printed on this paper come out perfectly sharp with outstanding smooth gradations, deep blacks, excellent details, fantastic pictorial depth, and natural, beautifully saturated colors.